Google has an excellent, clear refund policy that makes it easy to get your money back on accidental purchases, including apps, in-app purchases, or subscriptions. If your app purchase was made within the last two hours, you can get an automatic refund, no waiting required. Find the item you want to return, then hit Refund to uninstall the app and get your money back. You can even request a refund within 48 hours of the purchase.
In some cases, they also refund movie and music purchases made within 7 days. According to Consumerist , Facebook is figuring out how to notify users who might be affected by the new court ruling—basically, parents with children who may have accidentally made in-app or unauthorized game purchases.
You can still get your money back, but you should act fast as the next refund window closes after 48 hours. In most situations, the companies behind apps and games on Google Play leave an email address for their customer support, where you can direct your refund request. Alternatively, if everything else fails, you can try to contact the Google Play support team using chat or email, and persuade them that you should get a refund.
Fire it up by saying Ok, Google, and follow up with one of these sentences:. It should list your most recent orders and ask if you want to cancel them. One more thing—it works only if you use US English. In most cases, the refund decision email will reach you in 15 minutes, but it can take up to 4 business days. Once approved, the wait time for your money to come back depends on the original form of payment.
You can find expected timeframes for most popular payment methods below:. Since Google Play has numerous products and services, refund policies can get complicated. Dealing with Google Play refund policies can be exhausting and confusing. Figuring out what to do can take quite a lot of your precious time. DoNotPay is user-friendly and straightforward. Don't you just hate it when you buy a product or service and realize it's not to your liking?
Your money doesn't need to be wasted like that. With the help of DoNotPay, you can request a refund from any company, even the ones that officially offer no refunds, in just a couple of minutes. All you need to do is provide our chatbot with the necessary information, and we will fax a refund request to your bank. We can also contact the service provider for you and ask them to refund your payment.
We can help you request a refund from:. Sign in with your Apple ID and password. Tap or click "I'd like to. Choose the item or items that you bought, then choose Submit. If you can't request a refund on reportaproblem. Problem with a subscription? If you already requested a refund Check the status of your refund request. Published Date: July 06,
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