How can I check my Prepaid balance and data usage? How can I recharge my Prepaid service? You can recharge your service the following ways:. Can I change or move between Optus Prepaid plans? Yes, you can change your current Prepaid plan. Coverage : Coverage availability will vary depending on your device and location. Compatibility : If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network.
Network Compatibility : Handsets have been modified to be optimised for the Optus network and performance on other networks is not guaranteed. Please refer to the Specifications section for specific network compatibility. Usage Alerts : Are sent to you in real time although delays may occur from time to time.
You should not rely solely on the alert service to monitor your usage. New customers only. Online only offer. Non-standard international calls will be charged at different rates. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. Exclusions apply to some premium SMS services - see optus.
For details of rates, go to optus. Calls to other destinations and non-standard calls are deducted from included Extras Credit, see optus. For calls made from within Australia. Expires in 28 days or on next recharge, whichever is earlier. Online only offer. Bonus data will expire as per your standard recharge expiry.
Must activate on Optus Prepaid Epic Value plan. Included value on subsequent recharges as per selected Epic Value plan recharge. All for use in AU within days. May only be purchased at optus. You must be within your recharge expiry period to purchase a MyData Add On. You will lose all your MyCredit if you don't recharge before credit expiry. Make 4 interest free payments every 14 days When you use Afterpay you will receive your product now, but payment will be automatically taken from your credit card or debit card in four equal payments each fortnight.
You simply need: A valid credit card or debit card. To be over 18 years of age. To live in Australia. To use this service simply: Add your items to your shopping cart, and checkout as normal. On the checkout page select Afterpay as your payment method. Enter your details with Afterpay and you're done. The payment arrangement is made with Afterpay and they will approve payments at time of order. Buy SIM. Free Express Delivery. Activate on a plan that suits you best. What is VoLTE? Who can use VoLTE?
If you became an Optus customer after 7th July , WiFi calling will be automatically enabled on your service. If you were already an Optus customer, WiFi calling will progressively be activated on existing customer services.
Fair Go Policy applies. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network.
Coverage availability will vary depending on your device and location. Compatibility: If you bring your own device, make sure it's not locked to other networks and is compatible with the Optus Network. Usage Alerts: Are sent to you in real time although delays may occur from time to time.
You should not rely solely on the alert service to monitor your usage. Excludes content purchases such as: Mobile ringtones, Mobile wallpaper, Online games, Chat services, Horoscopes, Subscription services, Age-restricted content, News, sports and weather updates, Music and video clips. The categories of premium SMS may change from time to time and we reserve the right to add or remove number ranges from any category set out above in accordance with those changes. Extras Credit and included minutes will not accumulate if you recharge before expiry.
Applies only to first three recharges within 90 days of activation. Excludes rate plan changes and SIM swaps. Bonus Data may take up to 72 hours to apply and does not rollover. Data accumulation limits apply depending on your plan. Bonus data will be forfeited if you change your number or rate plan. Bonus data usage counted in 1KB or 1MB increments depending on your plan.
Non-standard international calls will be charged at different rates. Optus makes no guarantee regarding the quality and availability of coverage or any roaming services. You must be within your recharge expiry period to purchase a MyData Add On. If you recharge with the same Add On before it expires, the inclusions in that Add On will roll over e.
For calls made from within Australia. Expires in 28 days or on next recharge, whichever is earlier. All for use in Australia. Activate eSIM profile within 5 days of placing order. What is expiry extension? When you recharge before your expiry period ends, any remaining days you have will be added to your future recharge.
Can I buy multiple recharges at once? Yes, you can. Data rollover will work the same way, so you may notice some of your data is in MyData and some will appear in MyData Rollover. How many days in expiry can I accumulate? What destinations can I call if I have a standard plan inclusion of unlimited standard international calls? What happens if I would like to call other destinations? Can I make calls to these international destinations from anywhere?
The unlimited standard international calls inclusion is valid for calls made from within Australia. You can use the included Extras Credit for roaming or calls made from outside of Australia. Can I roam with my Optus Prepaid service? What is Optus Flex? Even better, you can build up your data from recharge to recharge, with automatic rollover of up to GB when you maintain an active subscription.
You have the power to control everything — your recharge frequency, data inclusions, and add-ons to match your needs. That means recharges, data tracking, and managing your plan can all be done in the app in just a few taps. How long does it take to deliver my order? We aim to deliver all orders within 2 business days in metro areas and 5 business days to non-metro areas. Do I need to have an active subscription to buy Add Ons?
Selected Add Ons require an active subscription. Can I use a recharge voucher on Optus Flex? You can only manage your plan, including your subscription and choosing inclusions via the My Optus app. If I choose the one day option, will my card be charged every day? If I choose a 7, 14 or 30 day subscription, do I receive 1GB per day, or the total data up front? For the 7, 14 and 30 day subscriptions you will receive all the allocated data up front to use when it suits you.
What destinations is the minutes of international calls available on? Can I cancel my subscription anytime? Yes, you can cancel your subscription anytime and once your current recharge expires you will no longer be charged. Cancelling your subscription also means you will no longer have any outgoing data, calling or texting options.
Can I buy individual recharges? The Optus Flex plan is based around an AutoRecharge subscription.
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