If for any reason you are not satisfied, please return the item s to us within 30 days of the purchase or order delivery date. All refunds will be credited for the original amount paid, less shipping fees, discounts, except in the case of an incorrect shipment. If the item is returned within 30 days, but without the UPC tag attached or appropriate packaging, an E-Gift Card will be issued.
If returning an order that included a gift with purchase, be sure to include this item with your return or your refund will be adjusted to reflect the retail price of the free item s. Please note that clearance sale items and personalized engraved items are not eligible for return.
How do I initiate a return? Please fill out the back of the packing slip, listing all details requested and include it with your item s. Can I return my online order to a store? Can I return my store purchase online or mail back to a store for a refund? All purchases made in store must be returned to that store for a full refund, otherwise and online credit will be issued.
All refunds will be credited to the original form of payment. For a full refund, the item must be unworn and accompanied by the attached UPC label. In addition, the cardholder must be physically present in the store to receive a complete refund. In store purchases cannot be returned online or via mail for a refund. Can I return an item I received as a gift? If you are returning a gift, please be sure to provide your email address to our customer service team member and we will be sure to indicate this on the return label.
Failure to do so will result in the gift giver receiving a refund to their credit card. Proof of purchase is required for all gift returns. How can I track my return? Please be sure to keep the tracking number that is sent to you via email once we have created your prepaid return label. If you choose to return and not utilize the ALEX AND ANI shipping label, we are not responsible for lost or returned packages, and we recommend that you insure your package for the full value of the contents.
How long will it take to process my refund for a return? Once your return has been received, please allow up to 14 business days to be processed. You will receive a confirmation email when the return is completed.
It may take an additional billing cycle to see the funds reflect on your billing statement. How can I clean my jewelry? Our jewelry was created with the utmost love and care. Follow these guidelines to help keep your jewelry looking its best year after year.
If your jewelry requires further cleaning, use mild soap, water and a soft cloth. Rinse with clean water and pat dry. Use the soft toothbrush to clean crystals if necessary. Make sure your jewelry is completely dry before storing. To avoid black markings either on your skin or the bangles, be sure to clean your bangles regularly. These markings are due to trapped oil and dirt in the metal and can be easily cleaned.
Never use jewelry cleaner on Trend pieces. Jewelry cleaners are too harsh and may contain abrasives. Always store each piece separately, especially our expandable necklaces. The best way to store your necklaces is to hang them. Apply beauty products such as perfume, hairspray or lotions before wearing your jewelry as certain chemicals in these products may damage the finish.
Always remove your jewelry before swimming, bathing, doing household chores or using abrasive cleaners. Do NOT follow the advice of those YouTube videos demonstrating the use of ketchup or any other cleaning agents to clean your beautiful bangles… Yikes!
Acidic products will eventually strip the finish and void the warranty. We do not recommend washing the cloth. No need to use cleansing agents: simply rub the piece between the two interior cloths to restore the natural shine of each piece. Do not wash. Best if used regularly from point of purchase. How expandable are your expandable bangles? Designed to fit almost any wrist, our Expandable Wire Bangles are adjustable down to two inches in diameter and expand to about three and a half inches in diameter.
The average circumference is about seven and a half inches. Good things come to those who wait. Short answer, the former is matte, and the latter is shiny. They are a rich, eco-conscious matte Silver and Gold finish plated on a brass base. They have an antique look from the oxidation process and are coated with anti-tarnish to protect the piece and hold its finish.
They are also coated with anti-tarnish to protect the piece and hold its finish. Please remember that not all bangles are available in every finish. And it's a beautiful thing. The product photos shown on this site are for representative purposes only.
Your actual stone delivered may vary slightly from the sample or picture s shown. It's all because natural stones are, well, products of nature. For this reason, variations in color, shade, pattern, texture and veining are inherent. Join us in considering all of this part of the beauty of natural stone—not flaws. What is the processing time for engraved pieces? Your order is being prepared specially for you! Engraving takes time, all engravable pieces may take business days for your order to fully process before shipping.
If your order contains engravable pieces and non-engravable pieces, the entire order will process and ship together.
What is the shipping timeframe? A safe and ideal place to store your bracelet is in a sealed box with cushion or cotton inside.
This will help to seep any moisture from your bracelet and help keep it shiny. They tend to wash away the anti-tarnish coating leaving your bracelet bare and quickening the oxidation which leads to a discolored looking metal. Remember to take off your bracelet before you get into the shower or go swimming or take part in sports. You might also be tempted to buy a jewelry cleaner and decide to soak your bracelet in it.
Please do not do that as the anti-tarnish coating on Alex and Ani bracelets are vulnerable to abrasives and there is no way of telling how strong your store-bought solution is.
A simple routine of these 4 tips will keep your Alex and Ani bracelets looking newer for longer. Clean your bracelet often at least once a month.
All you need is the square piece of cotton cloth that comes with your bracelet to regularly wipe away any layers of dirt or grime.
This helps keep oxidation at bay which is what causes tarnishing. If there is further cleaning needed, dip your bracelet in a solution of mild soap and water and wipe down with the special polishing cloth. Then you can rinse under clear water and pat dry. Some bracelets may have some fine lines and crevices in their design that make it hard to reach with a cloth and your stubby finger. You will then need a very soft-bristled toothbrush that you can use to gently brush off any dirt with some soapy water solution.
Then rinse out and pat dry. Do not wait to see signs of tarnishing to start caring for your bracelet. Start caring for it the moment you put it on. This will guarantee you a longer length of wear without the need to learn trick tarnish-stripping solutions like ketchup. What we love so much about Alex and Ani bracelets is that they are eco-friendly and that is a really important factor to consider in this age of sustainability. On Yelp, Alex and Ani receive a 2. There were reports of tarnished bracelets and charms that fell off.
There were also many issues regarding delayed delivery times. This Alex and Ani jewelry review recommend checking this brand out for its unique and affordable collection. One of the main advantages of this company is that they have thousands of designs to choose from and they are all generally inexpensive. This makes Alex and Ani quite competitive compared to other jewelry brands that are usually pricier.
Alex and Ani ensures that their jewelry is designed with an eco-friendly approach , which is always a plus. They also donate a portion of their sales to helping charitable organizations. In terms of negatives, there are notable issues reported on the customer service team. However, there are too many positive reviews that override this issue. This Alex and Ani jewelry review found that the brand has an Alex and Ani sale outlet where customers can buy their designs at a discounted price.
Customers can also purchase three bracelets to get the fourth model for free. This promo code is for full-priced bracelets only. Customers can access the entire jewelry collection at AlexandAni. You can also find their pieces at partner retailers including:.
Most Alex and Ani bangles are designed with an adjustable feature. Customers must simply push or pull the sliding feature on the bracelet to achieve an optimal fit. However, there are tutorials online that you can find on YouTube. According to their website, it is advised that customers remove their Alex and Ani jewelry before swimming and bathing.
This Alex and Ani jewelry review found that the brand offers international shipping. Alex and Ani offers a one-year limited warranty from the date of purchase for any manufacturing and material defects for products purchased in-store and from online authorized retailers. This Alex and Ani jewelry review found that customers can check their order status through the email confirmation provided after purchase. Alex and Ani offers free standard shipping on all US orders. This takes up to 10 business days.
For priority shipping, shipping will take three business days. For expedited shipping, it can take up to two business days. Alex and Ani provides the same shipping options to those in Canada, except for the province of Quebec. Customers can find more information regarding shipping fees by visiting the website. Customers can return their purchases within 30 days of purchase or order delivery date if they are unsatisfied.
Orders purchased online cannot be returned through physical stores, however, they can be exchanged in Alex and Ani company-owned stores for other merchandise or in-store credit. If you have inquiries that are unrelated to this Alex and Ani jewelry review, you can contact the company by phone at Blue Nile. James Allen. Clean Metals Our metals are carefully crafted with safe materials and eco-friendly fabrication, a. Wear what you believe in. Believe in what you wear.
Each piece has a base that is made of authentic,. From there, many designs also come with 14kt gold plating, so what you choose depends on your preferred finish. Alex and Ani gradually ditched private-label work to focus on its own brand, and customers responded. National department stores began carrying the line. Carolyn Rafaelian, chief executive of jewelry label Alex and Ani, demonstrates how to wear multiple bracelets.
She can comfortably wear seven or eight on a wrist. Also, Alex and Ani bracelets are made from recycled brass and they have a Russian silver or Russian gold finish. Push your thumbs away from one another, keeping a firm grip on the bangle and, little by little, shrinking the bracelet with small yet distinct motions. When you have reached your desired size, adjust any over-bending or kinks simply by squeezing where necessary.
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