Not being able to see an item in person accounts for part of the difference, but consumers also shop differently online than in-store, Sobie said. They may order multiple sizes or colors to try on at home, and then ship or take back what they don't want, with shipping paid for by the retailer, both ways in some cases. With costs mounting, understanding why shoppers return items and dealing with the logistics is a key issue that retailers are only beginning to tackle. A number of new businesses are sprouting up to try and wrangle the problem for retailers.
These companies say higher rates of online shopping and more lax return policies are factors contributing to the rise of returns. However, there are more options for what to do with the returns, which can help to keep tons of unwanted items out of landfills and save retailers' profit margins.
Average return rates vary by category, but clothing and shoes bought online typically have the highest rates with 30 to 40 percent returned. Eric Moriarty, vice president of B-Stock Solutions, a liquidation marketplace said as e-commerce becomes a bigger percentage of retail sales, more returns will be coming back. In the next several years, as e-commerce grows globally, "the amount of returns is going to be over a trillion dollars a year," Tobin Moore, CEO and co-founder of reverse logistics technology company Optoro, said.
Another factor adding to rising returns is more relaxed return policies. As retailers fight for market share in an increasingly competitive industry, return policies are allowing longer windows to bring back items. Also, retailers are often accepting online returns in stores, even if the items were never sold at the store. According to a Happy Returns survey, nearly three-quarters of Americans say returns are their least favorite part of shopping online, so an easy return system is crucial for retaining shoppers.
More items are returned during and after the holiday season than any other time of year. UPS estimates 1 million returns were made daily during December leading up to Christmas, largely from consumers that shopped early to take advantage of promotions and faster shipping options. But once the returned goods are back in the hands of a retailer, less than half are resold at full-price, according to Gartner Research.
That translates to retailers losing out on 10 percent of sales during the holiday season, a trend that has not improved over the last couple years, and is expected to get worse. While returns are a big problem for retail, only about 30 percent of the country's largest retailers quantify its full cost and only 23 percent use some kind of technology or software to better manage it, according to Optoro.
In aggregate, "retailers are losing billions and billions of dollars on the way returns are managed," Moore said. He estimates over the next several years that could swell to 10 billion pounds of returns in landfills around the world. For the 75 percent that doesn't go to a landfill, the condition of the returned item, the timing of when it's returned, and its location are all key factors in determining what comes next. However, 45 in 2 words forty-five.
The palm game was quite similar to tennis, but the big difference was that they used their hands instead of rackets. The palm game courts are exactly 90 feet long and 45 on each side. When a player wins a point, he got to move up 15 feet on the court, if he won another point he got to move up another 15 feet, 30 feet in total for 2 points.
If the player wins the third point, he would need to move into the net, since the courts are 45 feet long. Therefore the third pointer was 10 feet, which gave the 15 30 40 scoring system. The scoring for the palm game was exactly the same as the tennis scores are today and because of that, there are a lot of historians that strongly believe in this theory. It does make more sense than the clock theory, but it needs to be said that the clock theory got more proof behind it.
The third Theory is that the 15 30 and 40 were copied from the game sphairistike, which was played by British officers in India during the 19th century. When firing a salute, the ships first fired their pound guns on the main deck, followed by the pound guns of the middle deck, and finally by the pound lower gun deck. An often heard theory is that the term also comes from France. The proper way to describe a score of zero to zero is to say love-all. The truth is unknown. Since the game was reinvented years ago people have wondered about this without conclusion.
Stage and screen. Birds and the bees. Rhys, London UK The usual explanation is that it is based on the quarter-hours of a clock-face, with 45 amended to Seems a bit far-fetched though: 15 is still in there, unchanged to 10 or Gareth, Llangwyllog Wales Tennis scores were shown in the middle ages on two clock faces which went from 0 to On each score the pointer moved round a quarter from 0 to 15, 30, 45 and a win on Somehow the forty five got truncated to forty when the clock faces dropped out of use.
Zero was shown as an oval - an egg shape - 'l'oeuf' in French, giving us 'love' for no points. But 45 was too long to say so it was changed to Joe Myall, Kurume Japan Although the answers given are remarkably similar from differing portions of the globe - I find it difficult to accept.
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