In the case the OS is trying to install the wrong driver, you'll need to download the latest device driver from your manufacturer's support website. Use the steps mentioned above to uninstall the current driver and install the one you manually downloaded.
Other times, a BSOD will appear on Windows 10 after installing a new update or device driver, and you won't be able to get to the desktop to fix the problem. Quick Tip: If you can't boot to your desktop, and you recently connected new hardware, such as an external hard drive, secondary monitor, or printer, try to disconnect any unnecessary hardware to see if that fixes the problem.
When this happens, you can use System Restore or Safe mode to troubleshoot and resolve the problem. If you can't access the desktop, let your computer fail to start at least three times to trigger the automatic repair environment, and then do the following:. Usually, system restore points are automatically created when you install a new update, driver or app. You can also create a system restore point manually. Select the restore point created before the blue screen appeared.
Once you complete these steps, the system restore will remove updates and drivers configured after the restore point was created, which can help to fix the stop error.
Alternatively, you can uninstall an update or device driver using Safe mode when you can't access the desktop. After your computer reboots, press F4 or the 4 key to select Enable Safe Mode.
Once you're in safe mode, depending on what's causing the problem, you can use the following steps to uninstall an update or device driver. If you no longer see a stop error after rebooting your PC, you can temporarily block Windows 10 from automatically installing the driver or update using this guide. Getting a BSOD error on Windows 10 can be a frustrating experience, but as you can see in this guide, there is plenty you can do to troubleshoot and fix the problem.
If you're still unable to resolve the issue, you can also make a note of any error message and contact your manufacturer for help. Sometimes, they may not have an update to fix the issue, but they may be able to offer a workaround.
And it's not just the blue screen on Windows 10 that signals a problem. You may also come across a black screen, an issue that can be caused by a graphics driver, a connection problem with your display, or during the installation of the OS or updates. Likewise, you may also experience a flickering screen, which usually is caused by an application or video driver problem. How to troubleshoot blue screen during an upgrade A lot of times you'll run into a BSOD as you try to upgrade to a new version of Windows You can troubleshoot this problem while trying to upgrade by doing the following.
Uninstall applications An incompatible piece of software, such as an old program or third-party antivirus, is likely the root of the problem. To resolve this issue, try uninstalling any unnecessary apps or a pieces of software you installed recently, using these steps: Open Settings.
Click on System. Select the app and click the Uninstall button. Follow the on-screen directions to complete the uninstall process.
Repeat the steps to remove every piece of software that may be causing the problem. Disconnect non-essential hardware It could also be a hardware related problem. Re-downloading upgrade files It's possible that you're getting a blue screen because of damaged setup files, in which case you'll need to re-download the installation files. To use the Disk Cleanup tool, do the following: Open Start.
Search for Disk Cleanup and click the result. Select drive "Windows C: " and click OK. Click the Clean up system files button. Check the Temporary Windows installation files option.
Click OK to delete the files. Once you complete the steps, you can try to upgrade one more time using Windows Update.
Doing a clean installation Alternatively, you can prevent blue screen errors during an upgrade if you choose to delete everything and start fresh with a clean copy of the OS, instead of doing an in-place upgrade with USB-bootable media. To do a clean install of Windows 10, do the following: Start your computer with the USB-bootable installation media. Click Next. Click Install now. Click the I don't have a product key link to skip this step.
Check the I accept the license term option and click Next. Select the OS you want to install. Choose the Custom: Install Windows only advanced option. Follow the on-screen directions to complete the install process. Best Gaming Keyboards. Best Drones. Best 4K TVs. Best iPhone 13 Cases. Best Tech Gifts for Kids Aged Best 8K TVs. Best VR Headsets.
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Google's New Pet Art. Robinhood Hack Find Downloaded Files on an iPhone. If the blue screen goes by too fast for you to write down the information, you can still access these error logs in the Action Center found in the Control Panel.
If you follow the troubleshooting steps in the Action Center but you still keep getting the blue screen, there are some additional troubleshooting steps that you can take to discover the problem.
If you are not familiar with the Windows Control Panel, you may need to get assistance in troubleshooting your blue screen. You should also seek help if none of these troubleshooting techniques fix the PC. You should also reach out to us at Bristeeri Technologies for professional PC repair if you are able to access the error information but are unable to find what the error description means.
Sometimes even the basic troubleshooting that you can do through the Action Center is not enough to stop the problem from happening again. You may want to have us check out your PC after a blue screen error to ensure that the issue has been resolved.
We are familiar with the error codes that are stored in the minidump file, and we can use those codes to determine the exact cause of the blue screen. Some tips for avoiding critical errors include:. If you follow these tips, you will be much less likely to have critical errors that cause the Blue Screen of Death.
Twenty years ago, the Blue Screen of Death could be very scary indeed. But with advanced technologies and the newest versions of Windows, blue screens do not happen as frequently as they once did.
Blue screens also do not mean that you have to get a new computer or spend a lot of money on repairs. We can easily troubleshoot and repair your PC of blue screen stop errors. Microsoft has made it very easy for the average user to troubleshoot and repair some blue screen causes. Whenever you are in doubt about the performance of your PC, contact us right away to get assistance with your PC repair. We are experienced and knowledgeable in these and other PC repair issues. Facebook Twitter.
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